The Human Resources and Recruiting Index Ranking On Empire Avenue

Empire Avenue

via Empire Avenue.

Empire Avenue is a game platform where you earn virtual currency for being social — the more social you are, the more virtual currency you will earn and the bigger your Empire will become. You’ll use that virtual currency to invest in people and brands on our social stock market, reward people for engaging with your content, buy Luxury Items that show off your virtual wealth, and a whole lot more.

As your Empire grows, you’ll gain more followers, fans and subscribers – Empire Avenue’s built-in game mechanics encourage and reward social interaction across the web in a fun environment. Drive traffic to your web page, Twitter profile, Facebook Page, YouTube channel – anything that’s important to you. You’ll also get insights into how your social networking is helping you grow your online Empire!

What are you waiting for? Start building your Empire today!

Empire Avenue for Business

Empire Avenue uses game mechanics built upon a virtual economy to drive engagement across the web. Just by being active on Empire Avenue, you can build strong value-driven relationships with fans and potential customers, which are deeper than just having someone follow you on Twitter or Like you on Facebook – though you will get more followers and Likes by tapping into Empire Avenue’s socially-driven economy.

Use Empire Avenue to find highly engaged individuals around the world across a wide variety of interests, and leverage Empire Avenue Missions to drive engagement and awareness of upcoming product launches, new web properties or anything else you want to promote. It’s a great way to get your brand in front of new, social media-savvy audiences and connect with relevant customers in a fun environment across 150+ countries.

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Managing Conflict: Power through Influence

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Managing Conflict: Power through Influence

via Managing Conflict: Power through Influence.

Program Objectives:

• Define and understand the different sources of conflict.
• Resolve conflicts using different strategies.
• Identify their own personal conflict resolution style.
• Use the different bases of power and change them according to the situation.
• Apply influence and explore their relationships with others.
• Practice effective methods of intervention and conflict management.
• Turn arguments into discussions and create win-win solutions.

This program is designed for:

Business professionals who want to expand their conflict resolution skills, understand their own emotions and behaviors and find productive ways to manage conflict with influence even when authority is lacking.

Definitions of Conflict Misconceptions about Conflict Sources of Conflict Positive and Negative Factors of Conflict Business Management and Conflict Resolution Thomas Kilmann Conflict Mode Instrument Scoring and Interpretations Ways of Coping with Conflict Assumptions and Outcome of Conflict Managing Conflicts and Using Appropriate Style For More Effective Outcomes Influencing Others in a Problem-Solving Context Working Effectively with Team Members Managing your Emotions, Information and Problems Tips for Effective Day to Day Conflicts Resolving Conflict before it Gets Out of Hand Managing Conflicts with Superiors and Subordinates

Importance of Teamwork Managing Conflict in Teams Dealing with Dysfunctional Team Roles Enhancing Communication in a Team Effective Team Problem Solving Exercises and Cases on Team Effectiveness Influence Inventory (Power Bases) Definitions of Influence and the Bases of Power Changing the Bases of Power Leadership Training for Influence and Power Training and Development for Influence The Art of Changing Hearts, Minds, and Action Influence and the Psychology of Persuasion The Power to Change Anything Developing your Influence from Anywhere in the Organization

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Sales Training in Dubai By Meirc: Certified Sales Manager

via Certified Sales Manager.

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08 - 12 Apr 2012

Program Objectives:

• Analyze personal strengths and weaknesses in sales management.
• Demonstrate traits of an excellent sales manager.
• Plan forecasts and quotas with more accuracy and precision.
• Conduct sales coaching and counseling sessions effectively.
• Focus the sales team to generate increased sales and profits.
• Provide sales training for colleagues.
• Review sales tactics from best practices so they can easily coach their team to reach peak performance.

This program is designed for:

Newly appointed or prospective or current sales managers who need to respond to customer, team and company needs.

Program Outline

Sales Management and the Marketing Mix Common Characteristics of the Sales Force Discovering Core Competencies Sales Competency Model and Sales Competency-Based Training Effective Delegation Sales Manager Training Forecasts and Quotas Quota Management Ways to Ruin a Sales Force Account Management Coaching and Counseling for Sales Steps to Effective Sales Coaching Self Motivation and the Power of Thoughts in Bringing Results The Law of Attraction Sales Training for Effective Results Emotional Intelligence (EI) in Selling EI Assessment and Debriefing The Power of Emotions in Selling Emotional Impulse Control Anger Management during Emotional Outbursts Evaluating Sales Representatives Giving and Receiving Sales Feedback Evaluating Sales Representatives during Visits Customer Service Training for Representatives Sales Force Effectiveness Sales Performance Management Recruiting and Interviewing Sales Applicants

Time Allocations for Sales Managers Managing Time for Sales People How to Save Time During Selling Business Development and Sales Force Management Managing your Salespeople from a Distance Building a Winning Sales Team Selling Strategically Understanding the Sales Funnel Corporate Sales Training Sales and Marketing Training for Effective Leadership Managing Sales Force Effectively with SPIN? Selling and Strategic Selling Hypnotic Selling and the Power of the Mind

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Excellence in Customer Service

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Excellence in Customer Service

Training Course in Dubai By Meirc March 11-14

via Excellence in Customer Service.

Program Objectives:

• Address the importance of customer service in a competitive environment.
• Practice the techniques of managing customer expectations and delighting customers.
• Agree on a strategy to recover from major setbacks and regain the loyalty of customers.
• Deliver better, faster service and increase customer satisfaction.
• Recognize the signals of customer irritation and how to respond appropriately and assist in quickly finding a workable solution to their customer’s problem.

This program is designed for:

Customer service representatives, technical and support personnel, field service representatives, account managers, credit and billing specialists as well as managers who want customer service training in order to reinforce their skills and train their staff. This program is worth 15 NASBA CPEs.

Program Outline

Customer Service Definitions and Concepts of Service Understanding How Customer Service Creates Revenue and Healthy Organizations Customer Service Strategies to Create an Amazing Customer and Employee Experience Internal Customer Service Identifying Internal and External Customers Appreciating that Internal Service is Just as Important as External Service Establishing Winning Relationships The Service Profit Chain Managing Customer Expectations By Personality Style Understanding your Own Personality Style and the Style of Others Avoiding Taking Things Personally Expanding your Communication Skills to Get Along Well with More Customers Analyzing the Factors of the RATER Model and Service Quality Indicators Levels of Service Offered to your Customers Strategies and Actions to Delight your Customers Roleplays and Exercises on Dealing with Different Personality Styles Effective Communication Skills for Handling Customers Identifying your Customer’s and your Own Listening Style Creating Rapport with Customers More Easily to Have More Influence Effective Vocabulary, Telephone Skills and Emails Monitoring Customers Reactions and Positive Buzz on the Web

Professional Behavior with the Customer Understanding How Emotions Are Created Developing Mental Strategies for Remaining Optimistic and Calm Under Pressure Using Body Language to Control your Emotional State Changing your Emotional State in Three Minutes to Avoid Negative Emotional Carryover Role plays and Exercises on Handling Difficult Customers Dealing with Difficult Customers Recognizing and Responding Effectively to Specific Customer Behaviors Understanding Anger Management Turning an Angry Customer into a Happy Customer Using a Recovery System Remaining Calm during Interactions with Angry Customers by Applying Emotional Management Tools The Secret and Power of the Law of Attraction in Bringing Positive or Negative Events to our Lives

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Creative Problem-Solving and Decision-Making

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Creative Problem-Solving and Decision-Making.

Training course in Dubai By Meirc

Program Objectives:

• Build and expand their decision-making, critical thinking and creative problem solving skills.
• Apply logical and creative approaches to solving problems and making decisions.
• Use traditional and creative tools for identifying causes and generating solutions.
• Utilize creativity and lateral thinking as business tools.
• Analyze and solve actual problems facing them at work.
• Gain confidence in asking the right questions and overcoming the stress of making complex decisions.
• Demonstrate and build credibility with upper management
• Develop strategic approaches to problem-solving and decision-making.

This program is designed for:

Managers, supervisors and administrators who will benefit from better problem-solving and decision-making skills.

Program Outline

Problem-Solving and Decision-Making Definitions and Tools: An Overview The Link between Problem-Solving and Decision-Making The Principle of Organizing our Thinking about Problems Identifying our Own Mind Traps Brain Analysis and Ways of Learning The Rational Approach to Problem-Solving (Kepner-Tregoe) Techniques of Recognizing Problems Difference between Causes and Symptoms The Helicopter Approach Problem Analysis Decision Analysis Potential Problem Analysis Case Study and Debrief Problem Analysis Supplementary Tools Root Cause Analysis The Importance of the Why Question Ishikawa Fishbone Concept Assumptions in the Workplace Case Study and Debrief

Decision-Making Supplementary Tools Being Decisive and Principles of Decision-Making The How-How Method Decision Analysis Weighted Worksheet Consensus Decision-Making Case Study and Debrief Creativity and Problem-Solving Assessment of Creativity and Ways to Think Creatively Lateral Thinking Tips Creativity and Its Use as a Business Tool Barriers to Creativity and Ways to Overcome Them The Hemispheres of the Brain Brainstorming Tips and Tools Six Thinking Hats Applications of Techniques People Problems and Solutions Analysis and Solution of Real Cases Presented by Participants Individualized Learning Action Plan

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Leadership and Communication, Leadership & Management, Training Courses Dubai, Training Dubai, Job Training Dubai

Leadership and Communication, Leadership & Management, Training Courses Dubai, Training Dubai, Job Training Dubai. Meirc Dubai January 29 to Dec 2, 2012

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Program Objectives:

• Discover breakthrough leadership and communication techniques for driving business value and becoming more powerful leaders.
• Master best practices for influencing peers, managers, subordinates, customers and other stakeholders.
• Become more effective at handling specific challenges, from delivering unpopular news to increasing team motivation.
• Communicate confidently in any environment, from spontaneous elevator pitches to high-stakes reports and proposals.
• Make the most of today’s electronic communication tools.
• Deliver powerful messages that win hearts and minds and lead rapidly to action.

This program is designed for:

Leaders interested in developing superior leadership and
communication skills to achieve greater success at all levels of their
organization. This program is worth 25 NASBA CPEs.

Program Outline

Preparing and Organizing Thoughts and Messages Organizing Ideas Using Mind Mapping Knowing your Message‘s Desired Outcomes Tailoring a Message for your Intended Audience Picking the Right Channels through Which to Send Your Message Perfecting your Message Using the K.I.S.S.S.S. Principle Neuro Linguistic Programming and the Power of the Senses Discovering Learning Styles through Brain Analysis Earn Credibility as a Leader Identifying the Characteristics of a Credible Leader Demonstrating Caring, Character and Competence in Challenging Situations Establishing Your Credibility Firmly Persuading, Negotiating and Influencing Skills Practical Exercises and Roleplays Winning Hearts and Minds of People Creating a Logical Train of Thought to Persuade Creating a Persuasive Message that Evokes the Right Emotions Reframing a Message from Negative to Positive Adjusting Your Message to Accommodate the Audience’s Needs, Wants and Style

Building Consensus, Commitment and Cooperation Crafting Messages to Champion Change Identifying Techniques for Building Consensus in Anticipation of Resistance Describing How to Secure Commitment and Cooperation through Change Initiatives Practical Cases and Scenarios Getting Results in the Face of Resistance Managing and Handling Resistance Effective Conflict Resolution Styles for Handling Resistance Mediating a Hostile Dispute Anger Management Techniques Practical Exercises and Roleplays Trends and Strategies for the Effective Leader and Communicator The Social Media Revolution and its Effective Reach From Social Media to Social CRM The Integration of Social Networks such as Twitter, LinkedIn and Facebook in the Schedule and Lives of Leaders Effective Communication and Networking on the Web

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The Effective Executive: Trends and Strategies for the Future, Leadership & Management, Training Courses Dubai, Training Dubai, Job Training Dubai

The Effective Executive: Trends and Strategies for the Future, Leadership & Management, Training Courses Dubai, Training Dubai, Job Training Dubai.

Program Objectives:

By the end of the program, participants will be able to:

• Understand how our worldview and perceptions affect our decisions.
• Better deal with different generations in the workplace and ensure results through contribution.
• Explore the range of forces and ways of thinking that might influence the future of management.
• Sharpen their leadership skills through innovative thinking and executive training.
• Update, broaden and optimize their executive management style for continued career advancement.

This Program is designed for:

Executives, leaders and managers who want to develop their critical
leading and influencing skills necessary to create sustainable long term
organizational success. This program is worth 25 NASBA CPEs.

Program Fees:

Program Outline:

The Effective Personality The Limiting Factor to Accomplishment Pruning Activities Resulting from Poor Management Over Staffing, Malorganization and Malfunction in Information Focusing on Contribution, Results, Values and Developing People Individual Self Development and Developing Others Making Meetings Productive Decision Steps for Effective Staffing Developing Opportunities for the Second Half of Your Life Elements of Effective Decision-Making Building Action into the Decision Focusing on Solutions Instead of Problems Leadership Training for Decision-Making

Executive Leadership and Effectiveness Diversity Management for Future Leaders Leading in a Time of Crisis and Complexity Leading Organizations of the Future Challenges for Leaders in the Years Ahead New Leadership Competencies Management Innovation in Action Becoming a Management Innovator Building the Future of Management Training and Development for Executives Talent Management for Executives

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Join me on XeeMe

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Rami’s XeeMe.

XeeMe is a social media software company focusing on social presence management. A “XeeMe” lets users or brands organize, grow and monitor their social presence. With the growing diversity of social online engagements, presence management became more and more important. XeeMe provides easy to use way to concentrate all profiles and presences on one page and helps its owner to quickly grow popularity. The XeeMe analytics help users monitor their progress and success, learn about network relevancy and are able to compare themselves or their brands with others. XeeMe has the largest number of supported networks and the most sophisticated analytics of its kind.

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Power Selling: Sales Training Course in Dubai by Meirc

Cover of Closing Techniques: (That Really Work!)

Power Selling. Sales Training Course in Dubai By Meirc

Dubai Crown Plaza Hotel Dec 4-8

Program Objectives:

By the end of the program, participants will be able to:

• Identify the behaviors and skills of a successful sales professional.
• Describe different types of selling models.
• Understand prospecting and be able to conduct a powerful sales call.
• Use a customer centered selling approach to provide value.
• Choose a closing technique to earn the business.
• Manage the customer relationship on an ongoing basis.
• Develop an action plan to apply new skills

 

This Program is designed for:

Sales people, sales support, as well as potential candidates for sales positions who want to build and revitalize their existing selling skills.

Program Outline:

Selling Skills Assessment Sales Competency Model Behaviors, Characteristics and Skills of a Successful Salesperson Types of Selling Strategic Selling and Buyers Influence Planning your Calendar to Achieve Sales Goals and Build a Sales Pipeline Retail (Face-to-face) Selling Relationship (Consultative) Selling SPIN® Selling: The SPIN® Sales Model Characteristics of Different Selling Models, Types and Structures Sales Closing Attitude of the Sales Professional Dealing with Customer Objections Various Closing Techniques The Feel Felt Found Approach Strategies to Respond to Common New Business Objections.

Relationship Management (Partnering with Customers) Technologies or Methods for Maintaining Customer Information CRM Strategies to Maintain Communication with a Customer Customer Marketing Pyramid Relationship Marketing Consultative Selling Life Time Value of a Customer (LTV) Conflict Handling Sales Win-Win Negotiations The Phases of Sales Negotiations The Harvard Model Applied to Sales Negotiation The Art of Bargaining and Concessions Handling NLP and Emotional Intelligence in Selling What is NLP? Implications for Marketers, Sales Advertising People Hypnotic Marketing and Hypnotic State Inducing Vocabulary Mind Reading

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• Why did you end up in sales ? (leadsexplorer.com)
• Top Selling Mistakes According to Buyers (must-watch video) (fearlesscompetitor.net)
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Customer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai

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Customer Relationship Management: CRM Strategic Roadmap, Sales and Marketing, Sales Training, Executive Training Dubai.

Dubai Sep 25 2011 – Sep 29 2011

Program Objectives:

By the end of the program, participants will be able to:

• Understand why Customer Relationship Management (CRM) is essential for attracting, retaining and growing loyal customers.
• Determine the uses and objectives of a CRM system.
• Recognize best practices in implementing a CRM strategy.
• Apply CRM for improving marketing, sales, customer service, and customer contact.
• Use Social CRM to drive collaboration among salespeople to increase their effectiveness.

This Program is designed for:Relationship managers, marketing managers, sales and customer care managers and supervisors, and senior sales and customer service staff. This program is worth 25 NASBA CPEs.

Program Outline:

Definitions Defining CRM Importance of CRM to Companies Customer Loyalty and Optimizing Customer Experience CRM and Business Intelligence CRM Mistakes Why CRM is Hard? Where Does CRM Fit? CRM in Marketing Relationship and One-to-One Marketing Cross Selling and Up-Selling Customer Retention Customer Profitability and Value Modeling Customer and Business Value Customer Relationship Management Training for Marketers CRM and Customer Service Call Center and Customer Care Customer Satisfaction Measurement Customer Service Checklist for Success Customer Service Training

Sales Force Automation Activity, Contact and Lead Management Knowledge Management Business Training for Salesforce Planning CRM Programs Developing a CRM Strategy CRM Business Plan Cost Justifying CRM Choosing CRM Tools and Suppliers Customer Relationship Management Softwares Managing a CRM Project Implementation Checklist CRM Roadblocks and Saboteurs Looking toward the Future CRM Training Program and Customer Loyalty The New Rules of Marketing and PR Social CRM

Pre-requisites None Delivery Type Group-Live

Related Programs Internet and Web Marketing Managing for Sales Results Strategic Sales Planning and Territory Management

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